Contact
Customer Support and Operating Hours
You can access our website any time you like—day or night, every day of the year—for seamless shopping at your convenience!
Our knowledgeable sales team is ready to help you via phone, at (812) 265-3946 from Monday to Friday, between 8:00 AM and 5:00 PM EST.
Order Tracking
For updates on your orders (including order reviews and shipment tracking), please contact us by email at customerservice@parkdecor.net, visit our office at 1404 W Jpg Niblo Rd, Madison, IN 47250, or call us at (812) 265-3946.
Common Questions
For inquiries about our pricing, policies, or procedures, please scroll down to our FAQ section, email us directly at customerservice@parkdecor.net or call us at (812) 265-3946.
Web Orders
Should you have questions about our services or terms, contact our support team at customerservice@parkdecor.net or call us at (812) 265-3946 for detailed information.
Feedback
We welcome your suggestions on enhancing your experience with our online store. Please share your ideas via email at customerservice@parkdecor.net, call us at (812) 265-3946 or fill out the form below.
Question: Can I get a quote for shipping multiple items?
Answer: Absolutely! For larger shipments, please call us at (812) 265-3946 to receive a custom shipping quote. We’ll ensure you get the best possible rate and, when feasible, consolidate your items into a single shipment.
Question: Do you offer discounts for large orders?
Answer: Yes, we offer discounts on many items. To view available discounts, please use the dropdown menu near the “Add To Cart” button on our product pages. For personalized service, you can also call us at (812) 265-3946 for a custom quote tailored to your order size.
Question: Can I customize this product (such as color)?
Answer: Yes, customization is available for most of our products, including a wide range of RAL colors. For more details or specific requests, please contact our customer service at (812) 265-3946.
Question: Do you deliver to residential and commercial addresses?
Answer: Yes, we ship to both residential and commercial addresses throughout the U.S. and Canada.
Question: Do you deliver to Canada?
Answer: Yes, we do deliver to Canada. For more information or specific inquiries, please call our customer service team at (812) 265-3946.
Question: Do you accept purchase orders?
Answer: Yes, we accept purchase orders. A credit application may be necessary prior to approval. For more details or to initiate your purchase order, please contact us at (812) 265-3946.
